Dynamic Shift Leader — Drive-In Guest Experience

Sonic Drive-In

Bowling Green (FL)

On-site

USD 42,000 - 52,000

Full time

6 days ago

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Job summary

Sonic Drive-In in Bowling Green, FL is seeking a Shift Manager to assist the General Manager in running daily restaurant operations and ensuring a clean, safe, and efficient guest experience. You will recruit, train, and develop a great team, and coach for high performance during shifts.

The role requires strong leadership, excellent communication, and the ability to work irregular hours including nights, weekends, and holidays.

Qualifications

Excellent leadership and communication skills.
High standards for self and the team.
Positive attitude during rushes or stressful situations.
Willingness to work irregular hours, including nights, weekends, and/or holidays.
Resiliency—trying different approaches to solve a problem; working to get better every day.
Ability to prioritize and complete tasks accordingly.
Effective communication skills; basic math and reading skills.

Responsibilities

Assist with hiring, training, supervising, managing, directing, and developing Great People ready to serve a SuperSONIC experience to every guest.
Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time.
Helping employees understand the big picture and their role by sharing the “why” behind tasks.
Celebrating team successes and coaching for better performance.
Setting clear expectations and providing continuous feedback throughout shift.
Creating an upbeat positive atmosphere during the shift that makes work fun.
Managing the majors: food and paper, labor, and guest service.
Maintaining and enforcing SONIC safety and sanitation standards.
Relentlessly complying with all federal, state, and local laws and regulations.