Shift Leader: Energize Teams & Guest Experience

Sonic Drive-In; Henderson (AL); Presencial; USD 28.000 - 36.000; Jornada completa

Descripción de la vacante

SONIC Drive-In is seeking a Shift Leader to assist the General Manager and Assistant General Manager in daily restaurant operations, ensuring quality food, cleanliness, safety, and guest satisfaction. You will lead and develop team members, uphold safety and sanitation standards, and drive a positive shift experience.

The role requires strong leadership, the ability to handle rushes, and flexibility to work nights, weekends, and holidays while maintaining high standards and guest focus.

Formación

• Excellent leadership and communication skills.
• High standards for self and the team.
• Positive attitude, especially during rushes or stressful situations.
• Resilience – trying different approaches to solve a problem; working to get better every day.
• Eagerness to learn and grow professionally and personally.
• Ability to prioritize and complete tasks accordingly.
• Effective communication skills; basic math and reading skills.
• Willingness to work irregular hours, including nights, weekends, and/or holidays.

Responsabilidades

• Assist with hiring, training, supervising, managing, directing, and developing Great People ready to serve a SuperSONIC experience to every guest.
• Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time.
• Helping employees understand the big picture and their role by sharing the “why” behind tasks.
• Celebrating team successes and coaching for better performance.
• Setting clear expectations and providing continuous feedback throughout shift.
• Creating an upbeat positive atmosphere during the shift that makes work fun.
• Managing the majors: food and paper, labor, and guest service.
• Maintaining and enforcing SONIC safety and sanitation standards.
• Relentlessly complying with all federal, state, and local laws and regulations.

Conocimientos

Leadership

Communication

Positive attitude

Resilience

Growth mindset

Multitasking

Prioritization

Math & reading basics

Flexibility

Descripción del empleo

SONIC Drive-In is seeking a Shift Leader to assist the General Manager and Assistant General Manager in daily restaurant operations, ensuring quality food, cleanliness, safety, and guest satisfaction. You will lead and develop team members, uphold safety and sanitation standards, and drive a positive shift experience.

The role requires strong leadership, the ability to handle rushes, and flexibility to work nights, weekends, and holidays while maintaining high standards and guest focus.