Dynamic Service Scheduling Coordinator - Entry-Level Advisor Path

Cityside Subaru; Belmont (MA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401K

Paid training

Paid holidays

Paid time off

Community involvement

Nights & weekends

Job summary

Cityside Subaru in Belmont, Massachusetts is hiring for an immediate role as a Service BDC Representative or a Service Appointment Coordinator. The position offers an hourly wage of $18.00–$21.00 with full-time and part-time options.

This is a busy dealership role focused on customer service and appointment coordination. The company provides health and dental insurance, a 401K plan, paid training, holidays, time off, and weekend/evening shifts.

Qualifications

• Proficient with MS Office (Outlook, Excel, Word).
• Experience in customer service or call center environments preferred.
• Strong communication and professional conduct at all times.

Responsibilities

• Schedule service appointments and follow up with customers daily by phone after each appointment.
• Listen actively, answer questions, and direct customers as requested.
• Respond promptly to customer inquiries via phone, online scheduling, and live chat.

Skills

Outlook

Excel

Word

Customer service

Communication skills

Job description

Cityside Subaru in Belmont, Massachusetts is hiring for an immediate role as a Service BDC Representative or a Service Appointment Coordinator. The position offers an hourly wage of $18.00–$21.00 with full-time and part-time options.

This is a busy dealership role focused on customer service and appointment coordination. The company provides health and dental insurance, a 401K plan, paid training, holidays, time off, and weekend/evening shifts.