BDC Representative | Hourly - Tucson Subaru

Gee Automotive Companies; Tucson (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Employer-subsidized medical and dental

Company-paid life insurance

Employee Assistance Plan

Telehealth

Voluntary benefits (short/long-term)

401(k) with company match

Paid time off

Exclusive employee pricing on parts,服务

Job summary

Tucson Subaru on N Oracle Rd. is hiring a BDC Representative to join a leading Subaru dealership. You will handle inbound calls, assist customers with service, sales, or parts inquiries, and update records while supporting the sales and service teams.

Competitive hourly wage with bonus potential and a comprehensive benefits package are offered to help you grow a long-term career in the automotive industry.

Qualifications

• Previous Reception or Call-Center experience preferred.
• Previous Automotive experience preferred.
• Must be at least 18 years of age and have a valid driver's license.

Responsibilities

• Answering and directing inbound calls.
• Assisting customers with service, sales, or parts inquiries and providing updates.
• Scheduling appointments and managing customer information.
• Supporting other departments as needed.
• Follow-ups and data entry to maintain customer records.

Skills

Call Center experience

Phone etiquette

Customer service mindset

Job description

Tucson Subaru, a well-known dealership located on N Oracle Rd., has an exciting opportunity for an individual looking to build a long-term career in the automotive industry. We are seeking a BDC Representative for immediate hire. Our dealership is consistently one of the top-performing Subaru dealerships in the nation! In this role, you will primarily be responsible for answering calls, assisting customers with inquiries, updating customer information, and supporting the sales and service teams. The ideal candidate will have a strong work ethic, excellent phone etiquette, and a passion for customer service.BDC Representative Job ResponsibilitiesAnswering and directing inbound callsAssisting customers with service, sales, or parts inquiries and providing updatesScheduling appointments and managing customer informationAssisting with follow-ups, customer outreach, and database managementSupporting other departments as neededBDC Representative Benefits and CompensationCompetitive hourly wage plus potential bonusesIn addition to competitive pay, our benefits are designed to support you and your family...Employer-subsidized Medical and Dental insurance, with comprehensive coverage optionsCompany-Paid Life Insurance, Employee Assistance Plan, and text-based TelehealthA variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family401(k) with Company MatchGenerous Paid Time Off that begins accruing from Day 1Exclusive employee pricing for you and your family on parts, service, and vehiclesReceptionist/BDC Representative QualificationsPrevious Reception or Call-Center experience preferredPrevious Automotive experience preferredCorporate Hiring Requirements: Must be at least 18 years of age, have a valid driver's license, a clean driving record, and be able to pass a criminal background check and drug screen.Want to be our next Receptionist/ BDC representative? Apply Now!