Dynamic Service Advisor | Training, Growth & Benefits

Principle Auto; Memphis (TN); On-site; USD 67,000 - 89,000; Full time

Benefits offered by this job

Paid training

Medical, Dental, Vision Insurance

Life and Disability Insurance

401(k) Retirement Plan

Paid Holidays

Discounts on new and used vehicles

Discounts on parts and services

Job summary

Principle Auto in Memphis is seeking a Service Advisor to join our busy dealership. You will be the liaison between customers and technicians, document service concerns, write repair orders and guide vehicles through the service process.

Requirements include 1+ year auto service or sales experience, English proficiency, a clean driving record, and the ability to work with the public. We offer paid training, comprehensive benefits, a 401(k), and opportunities for growth within a company that

Qualifications

• Experience in auto service or sales is required.
• Must be proficient in English.
• Professional personal appearance.
• Clean driving record and valid driver license.
• Clear the criminal background and pre-employment drug screen.

Responsibilities

• Greet service customers enthusiastically.
• Document service concerns accurately.
• Identify performance problems and service requests.
• Coordinate with technicians to address service concerns.
• Communicate with customers throughout the service process.
• Meet and exceed service goals set by management.
• Exceed the customer's expectations for overall experience.

Skills

Customer service

Public interaction

English proficiency

Driver's license

Job description

Principle Auto in Memphis is seeking a Service Advisor to join our busy dealership. You will be the liaison between customers and technicians, document service concerns, write repair orders and guide vehicles through the service process.

Requirements include 1+ year auto service or sales experience, English proficiency, a clean driving record, and the ability to work with the public. We offer paid training, comprehensive benefits, a 401(k), and opportunities for growth within a company that