Dynamic Service Advisor | High-Volume Auto Shop Growth

Ron Tonkin Chrysler Jeep Dodge Ram Fiat; Milwaukie (OR); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Telehealth

401(k) with Company Match

Paid Time Off

Employee pricing on parts/services/ve知

Job summary

Ron Tonkin Chrysler Jeep Dodge Ram Fiat in Portland, OR is seeking an experienced Service Advisor to act as the bridge between customers and technicians, ensuring a smooth service experience from check-in to delivery.

You’ll excel in communication, customer service, and selling maintenance and repair recommendations in a high-volume service department at a modern, renovated facility with a strong customer base.

Qualifications

• 1+ years of service writing experience.
• Prior CDK experience is strongly recommended.
• A desire to work effectively in a team environment.
• Strong attention to detail.

Responsibilities

• Ensure that customers receive prompt, courteous, and effective service.
• Drive the sale of technicians' time to meet the department’s sales forecast.
• Prioritize required services and be prepared to provide options upon request.
• Keep customers informed on completion times, service expenses, and possible changes.
• Ensure the customer has a positive dealership experience.

Skills

Service writing

CDK

Teamwork

Attention to detail

Job description

Ron Tonkin Chrysler Jeep Dodge Ram Fiat in Portland, OR is seeking an experienced Service Advisor to act as the bridge between customers and technicians, ensuring a smooth service experience from check-in to delivery.

You’ll excel in communication, customer service, and selling maintenance and repair recommendations in a high-volume service department at a modern, renovated facility with a strong customer base.