Growth-Driven Service Advisor – High-Volume Auto Shop

Gee Automotive Companies

Portland (OR)

On-site

USD 45,000 - 75,000

Full time

6 days ago

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Benefits offered by this job

Medical and Dental insurance

Company-Paid Life Insurance

Employee Assistance Plan

Telehealth

Short and Long-Term Disability

Critical Illness Insurance

Pet insurance

401(k) with Company Match

Generous Paid Time Off

Job summary

Ron Tonkin Chrysler Jeep Dodge Ram Fiat in Portland, OR is seeking an experienced Service Advisor to bridge customers and technicians and ensure a smooth service experience from check-in to delivery. If you excel at communication, customer service, and selling maintenance and repair recommendations, we'd love to meet you.

You will join a high-volume service department with a recently renovated facility and a strong customer base, and you will be supported by a team dedicated to delivering

Qualifications

1+ years of service writing experience.
Prior CDK experience is strongly recommended.
A desire to work effectively in a team environment.
Strong attention to detail.

Responsibilities

Ensure that customers receive prompt, courteous, and effective service.
Drive the sale of technicians' time to meet the department’s sales forecast.
Prioritize required services and be prepared to provide options upon request.
Keep customers informed on completion times, service expenses, and possible changes.
Ensure the customer has a positive dealership experience.

Skills

Service writing

Teamwork

Customer service

Attention to detail

Tools

CDK experience

Job description

You will join a high-volume service department with a recently renovated facility and a strong customer base, and you will be supported by a team dedicated to delivering

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