Dynamic Service Advisor: Growth, Benefits & Impact

Dutch Miller Kia; Charlotte (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive Pay Structure

Health, Dental, and Vision Insurance

Paid Time Off (PTO)

401(k) with Company Match

Employee Discounts on Parts, Labor, and Vehicle Purchases

Job summary

Join Dutch Miller Kia in Charlotte, NC, as a Service Advisor. We are a family-owned dealership under new management, aiming to provide top-tier service.

Your role includes greeting customers, documenting concerns, and communicating service recommendations. We offer competitive pay, health benefits, and a supportive culture. A high school diploma and strong customer service skills are required. Become part of our team and thrive!

Qualifications

• Prior experience as a Service Advisor or in a high-volume customer service role.
• Excellent communication, sales, and interpersonal skills.
• Organized and able to multitask in a fast-paced setting.

Responsibilities

• Greet customers professionally and build trust.
• Document customer concerns accurately.
• Communicate service recommendations clearly.
• Sell recommended services based on vehicle needs.
• Follow up with customers for satisfaction.
• Maintain exceptional service survey scores.
• Handle appointment setting and scheduling.
• Liaise between customers and service team.

Skills

Customer service

Sales skills

Communication

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Additional technical or business education

Job description

Join Dutch Miller Kia in Charlotte, NC, as a Service Advisor. We are a family-owned dealership under new management, aiming to provide top-tier service.

Your role includes greeting customers, documenting concerns, and communicating service recommendations. We offer competitive pay, health benefits, and a supportive culture. A high school diploma and strong customer service skills are required. Become part of our team and thrive!