Dynamic Service Advisor: Growth, Benefits & Impact

Dutch Miller Auto Group; Charlotte (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive Pay Structure

Health, Dental, and Vision Insurance

Paid Time Off (PTO)

401(k) with Company Match

Employee Discounts on Parts, Labor, and Vehicle Purchases

Job summary

Dutch Miller Auto Group, located in Charlotte, NC, is hiring a dedicated Service Advisor for Dutch Miller Kia. The ideal candidate will possess customer service experience and exemplary communication skills, eager to thrive in a family-oriented dealership.

The Service Advisor will be responsible for greeting customers, documenting service needs, and ensuring high-quality service delivery. The position offers a competitive pay structure along with health benefits and a supportive work environment.

Qualifications

• Prior experience as a Service Advisor or in high-volume customer service role.
• Strong attention to customer satisfaction and detail.
• Organized and able to multitask in a fast-paced setting.

Responsibilities

• Greet customers warmly and build trust quickly.
• Document customer concerns and vehicle service needs accurately.
• Communicate service recommendations and estimates clearly.

Skills

Customer service experience

Excellent communication skills

Sales skills

Attention to detail

Multitasking

Education

High school diploma or equivalent

Technical or business education

Job description

Dutch Miller Auto Group, located in Charlotte, NC, is hiring a dedicated Service Advisor for Dutch Miller Kia. The ideal candidate will possess customer service experience and exemplary communication skills, eager to thrive in a family-oriented dealership.

The Service Advisor will be responsible for greeting customers, documenting service needs, and ensuring high-quality service delivery. The position offers a competitive pay structure along with health benefits and a supportive work environment.