Dynamic Service Advisor - Elevate Customer Experience

Jim Norton Ford; Tulsa (OK); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Vision, Dental

401(K) Retirement Plan

Group Life Insurance

Flexible Spending Account

Paid Vacation

Employee Discounts

Job summary

Jim Norton Ford in Tulsa is seeking a dedicated Service Advisor to act as a primary contact for customers. The role requires exceptional customer service skills, managing service appointments, and ensuring vehicle maintenance needs are met effectively.

The ideal candidate should have prior experience in customer-facing roles and a desire to commit long-term to a growing automotive organization. Opportunities for advancement and personal growth within the team are plentiful.

Qualifications

• Proven record of achieving exceptional customer satisfaction.
• Past experience as a service advisor or similar role.
• Desire for a long-term career with a growing organization.

Responsibilities

• Greet customers promptly.
• Prepare accurate cost estimates for repairs.
• Monitor vehicle progress and update customers.

Skills

Exceptional customer satisfaction

Energetic personality

Computer skills

Job description

Jim Norton Ford in Tulsa is seeking a dedicated Service Advisor to act as a primary contact for customers. The role requires exceptional customer service skills, managing service appointments, and ensuring vehicle maintenance needs are met effectively.

The ideal candidate should have prior experience in customer-facing roles and a desire to commit long-term to a growing automotive organization. Opportunities for advancement and personal growth within the team are plentiful.