Auto Service Advisor - Customer-First with Growth & Bonuses

Jim Smith Chevrolet Inc; Rayville (LA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Disability & Life Insurance

401(k) Retirement Plan

Paid Vacation and 5 Paid Holidays

Free Medical Clinic Access

Free Mental & Physical Therapy

Job summary

Jim Taylor Auto Group is seeking a full-time Service Advisor to deliver an outstanding customer experience while keeping the service process organized, efficient, and professional. This role emphasizes clear communication and a customer-first approach in a fast-paced auto service environment.

The right candidate enjoys solving problems, is calm under pressure, and can help customers understand their vehicle needs.

Qualifications

• 2+ years of customer service experience.
• High school diploma or equivalent.
• Excellent customer service.
• Basic computer competencies.
• Valid driver’s license and clean driving record.
• Automotive or sales experience preferred; strong communication and relationship-building skills.
• Confidence in presenting recommendations in a professional manner.
• Attention to detail and strong follow-through.
• Team-oriented attitude with a strong work ethic.
• Professionalism, urgency, and a customer-first mindset.

Responsibilities

• Greet customers promptly and professionally.
• Listen to customer concerns and help determine service needs.
• Prepare and manage repair orders, estimates, and approvals.
• Communicate service recommendations, timelines, and updates clearly.
• Coordinate with technicians and service team to ensure smooth workflow.
• Follow up with customers to ensure satisfaction.
• Maintain accurate records and support high customer service standards.

Skills

Customer service

Communication

Relationship-building

Attention to detail

Teamwork

Professionalism

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Jim Taylor Auto Group is seeking a full-time Service Advisor to deliver an outstanding customer experience while keeping the service process organized, efficient, and professional. This role emphasizes clear communication and a customer-first approach in a fast-paced auto service environment.

The right candidate enjoys solving problems, is calm under pressure, and can help customers understand their vehicle needs.