Service Advisor: Elevate Auto Care Experience

Jim Taylor Chevrolet; Rayville (LA); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid Vacation

Holidays

Job summary

Jim Taylor Auto Group is seeking a full-time Service Advisor to deliver an outstanding customer experience while keeping the service process organized and professional.

The role emphasizes strong communication, confidence with people, calm under pressure, and a drive to succeed. Responsibilities include greeting customers, assessing service needs, coordinating with technicians, and maintaining records for high customer satisfaction.

Qualifications

• 2+ years of customer service experience.
• High school diploma or equivalent.
• Excellent customer service and communication abilities.
• Basic computer competencies.
• Valid driver's license and clean driving record.
• Automotive or sales experience preferred.
• Strong communication and relationship-building skills.
• Confidence in presenting recommendations professionally.
• Attention to detail and strong follow-through.
• Team-oriented attitude with a strong work ethic.
• Professionalism, urgency, and a customer-first mindset.

Responsibilities

• Greet customers promptly and professionally.
• Listen to customer concerns and help determine service needs.
• Prepare and manage repair orders, estimates, and approvals.
• Communicate service recommendations, timelines, and updates clearly; coordinate with technicians and service team to ensure smooth workflow.
• Follow up with customers to ensure satisfaction.
• Maintain accurate records and support high customer service standards.

Skills

Customer service

Communication skills

Computer basics

Driver's license

Team player

Detail oriented

Professionalism

Education

High school diploma or equivalent

Job description

Jim Taylor Auto Group is seeking a full-time Service Advisor to deliver an outstanding customer experience while keeping the service process organized and professional.

The role emphasizes strong communication, confidence with people, calm under pressure, and a drive to succeed. Responsibilities include greeting customers, assessing service needs, coordinating with technicians, and maintaining records for high customer satisfaction.