Automotive Service Advisor — Elevate Customer Experience

Jim Norton Ford; Oklahoma City (OK); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Vision, Dental

401(K) Retirement Plan

Group Life Insurance

Flexible Spending Account

Paid Vacation

Employee Discounts

Job summary

Jim Norton Ford in Oklahoma City is seeking a dedicated Service Advisor to greet customers and schedule appointments. The ideal candidate will have a proven track record in customer satisfaction and experience in a similar role.

This position requires strong interpersonal skills and the ability to provide accurate estimates for repairs, while ensuring ongoing communication with customers regarding their vehicle's progress.

Qualifications

• Proven record of achieving exceptional customer satisfaction.
• Past experience as a service advisor, assistant lane manager or service consultant.
• Very energetic personality with a desire for a long-term career.

Responsibilities

• Greet customers promptly and obtain vehicle information.
• Prepare accurate estimates of costs for labor and parts.
• Monitor the progress of vehicles and update customers frequently.

Skills

Customer satisfaction

Experience as service advisor

Energetic personality

Integrity

Computer skills

Job description

Jim Norton Ford in Oklahoma City is seeking a dedicated Service Advisor to greet customers and schedule appointments. The ideal candidate will have a proven track record in customer satisfaction and experience in a similar role.

This position requires strong interpersonal skills and the ability to provide accurate estimates for repairs, while ensuring ongoing communication with customers regarding their vehicle's progress.