Dynamic Service Advisor - Customer Experience Pro

Hendrick Automotive Group; North Charleston (SC); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Full benefits

Incentive-based pay

Job summary

Hendrick Toyota North Charleston is seeking a Service Advisor to join our service team. No automotive experience required, but a strong track record in customer service and sales helps you excel. Earn incentive-based pay with full benefits and growth opportunities.

The role focuses on selling and documenting service, scheduling appointments, and advising customers on recommended services, while maintaining high CSI and professional standards.

Qualifications

• Previous automotive or customer service experience preferred.
• Strong interpersonal and communication skills.
• Ability to explain services clearly and build trust with customers.

Responsibilities

• Sell, identify and document service recommendations for customers.
• Schedule service appointments and manage workflow with technicians.
• Advise customers on necessary and recommended services.
• Enter estimates and explain costs to customers.

Skills

Customer service

Sales

Communication

Interpersonal skills

Education

High School Diploma

Automotive

Tools

DMS systems

Microsoft Office

Job description

Hendrick Toyota North Charleston is seeking a Service Advisor to join our service team. No automotive experience required, but a strong track record in customer service and sales helps you excel. Earn incentive-based pay with full benefits and growth opportunities.

The role focuses on selling and documenting service, scheduling appointments, and advising customers on recommended services, while maintaining high CSI and professional standards.