Automotive Service Advisor — Flexible Schedule & Growth

Midlands Toyota; New York (NY); On-site; USD 50,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with match

Paid Vacation

Employee discounts

Training and advancement

Job summary

Midlands Toyota is actively seeking a Service Advisor to join our high-volume service team in Columbia, SC. You will guide customers through the service process, provide outstanding support, and leverage CRM systems to track interactions and progress.

This role emphasizes customer satisfaction and collaborative teamwork within a multi-franchise dealer group. Equal opportunity employer; training and career development opportunities are provided, with a flexible schedule and a strong emphasis on

Qualifications

• Proven experience delivering a strong customer experience.
• Ability to guide customers throughout the service process.
• CRM software experience.
• Excellent communication skills.
• High emotional intelligence.

Responsibilities

• Guide customers through the service process to ensure a smooth experience.
• Deliver exceptional customer service and support across service interactions.
• Maintain accurate CRM records and track customer interactions.
• Support sales/service targets and contribute to department goals.

Skills

Customer experience

CRM software

Communication skills

Emotional intelligence

Sales/service experience

Tools

CRM software

Job description

Midlands Toyota is actively seeking a Service Advisor to join our high-volume service team in Columbia, SC. You will guide customers through the service process, provide outstanding support, and leverage CRM systems to track interactions and progress.

This role emphasizes customer satisfaction and collaborative teamwork within a multi-franchise dealer group. Equal opportunity employer; training and career development opportunities are provided, with a flexible schedule and a strong emphasis on