Dynamic Service Advisor — Commission-Based, Customer Impact

Lexus of Bellevue; Bellevue (WA); Hybrid; USD 40,000 - 70,000; Full time

Job summary

Lexus of Bellevue is seeking a full-time Service Advisor to greet customers, assess vehicle issues, and coordinate service with the shop. The role emphasizes accurate service documentation and effective communication to ensure customer satisfaction.

Responsibilities include advising customers on care, providing estimates per state regulations, and maintaining professional conduct on a rotating schedule. A dealership background and strong customer service skills are essential.

Qualifications

• Experience advising customers or writing/updating records in a service setting.
• Customer service experience in a dealership environment is preferred.
• Experience handling or coordinating vehicle service processes.

Responsibilities

• Provide accurate estimates and communicate with customers.
• Greet customers and determine nature of mechanical problems.
• Maintain customer satisfaction and ensure timely service administration.

Skills

Customer service

Dealership experience

Advising experience

Tools

Office software

Job description

Lexus of Bellevue is seeking a full-time Service Advisor to greet customers, assess vehicle issues, and coordinate service with the shop. The role emphasizes accurate service documentation and effective communication to ensure customer satisfaction.

Responsibilities include advising customers on care, providing estimates per state regulations, and maintaining professional conduct on a rotating schedule. A dealership background and strong customer service skills are essential.