Automotive Service Advisor - Customer Experience Pro

Lexus of Lakeway; Lakeway (TX); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Healthcare options (medical, dental, &

Job summary

Lexus of Lakeway is seeking an Automotive Service Advisor to join our team and deliver extraordinary customer experiences. As the liaison between customers and the service department, you will schedule appointments, review service history, relay information about maintenance and repairs, and provide accurate cost estimates.

We offer a Fortune 500 level workplace with comprehensive benefits and opportunities for career growth, reflecting our integrity, professionalism, excellence, and teamwork.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive team attitude.
• Excellent communication and organizational skills.
• Strong work ethic in a fast-paced, results-driven environment.

Responsibilities

• Serve as liaison between customer and service department.
• Schedule service appointments and review service history.
• Relay important information about maintenance and repairs to customers.
• Provide accurate cost estimates for services and repairs.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Team player

Job description

Lexus of Lakeway is seeking an Automotive Service Advisor to join our team and deliver extraordinary customer experiences. As the liaison between customers and the service department, you will schedule appointments, review service history, relay information about maintenance and repairs, and provide accurate cost estimates.

We offer a Fortune 500 level workplace with comprehensive benefits and opportunities for career growth, reflecting our integrity, professionalism, excellence, and teamwork.