Automotive Service Advisor - Customer Experience & Growth

Penske Automotive Group, Inc.; Lakeway (TX); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Health care options (medical, dental,

Vision

401k retirement plan with companymatch

Training and career growth

Values-driven culture

Job summary

Lexus of Lakeway, a Penske Automotive Group dealership, is seeking an Automotive Service Advisor to join our team and deliver extraordinary customer experiences.

As the liaison between the customer and the service department, you will schedule appointments, review service history, explain maintenance needs, and provide accurate cost estimates. We offer a Fortune 500 environment with comprehensive benefits and growth opportunities.

Qualifications

• Experience in automotive service advisory or customer-facing service.
• Ability to explain maintenance and repairs clearly to customers.
• Strong interpersonal skills and professionalism.

Responsibilities

• Liaise between customers and the service department.
• Schedule service appointments and review service history.
• Relay maintenance and repair information to customers with clarity.
• Provide accurate cost estimates to customers.

Skills

Customer service

Communication

Team player

Organization

Job description

Lexus of Lakeway, a Penske Automotive Group dealership, is seeking an Automotive Service Advisor to join our team and deliver extraordinary customer experiences.

As the liaison between the customer and the service department, you will schedule appointments, review service history, explain maintenance needs, and provide accurate cost estimates. We offer a Fortune 500 environment with comprehensive benefits and growth opportunities.