Dynamic Retail Store Lead | Sales & Service Champion

att; Pleasant Hill (CA); On-site; USD 57,000 - 86,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Paid Time off and holidays

Paid Parental Leave

Employee discounts up to 50% on AT&T

Job summary

AT&T in Pleasant Hill, CA, seeks an Assistant Store Manager to support daily store operations, drive sales, and deliver exceptional customer experiences. You will partner with the Store Manager to supervise merchandising, product launches, and staff development, while coaching a team of retail consultants to exceed targets.

The role emphasizes leadership, strategic planning, and collaboration with stakeholders to execute initiatives beyond the store walls, with comprehensive benefits and a

Qualifications

• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience
• Excellent communication and leadership skills
• Well-developed planning, analytical and problem-solving skills
• Familiarity with wireless terminology, industry trends and AT&T mobility systems
• Ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

• Support the Store Manager in daily operations and drive sales while ensuring exceptional customer service.
• Oversee store operations, merchandising, product launches and daily performance.
• Coach and develop a team of retail sales consultants to meet sales and service goals.
• Lead outreach and promotional activities, including off-site events as needed.

Skills

Leadership

Customer service

Sales experience

Telecom knowledge

Team coaching

Communication skills

Job description

AT&T in Pleasant Hill, CA, seeks an Assistant Store Manager to support daily store operations, drive sales, and deliver exceptional customer experiences. You will partner with the Store Manager to supervise merchandising, product launches, and staff development, while coaching a team of retail consultants to exceed targets.

The role emphasizes leadership, strategic planning, and collaboration with stakeholders to execute initiatives beyond the store walls, with comprehensive benefits and a