Dynamic Retail Associate — Elevate the Fan Experience

Fanatics Collectibles; Miami (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

Fanatics Commerce is seeking a Retail Associate to elevate the fan shopping experience on game days and throughout regular store operations. You will greet fans, provide product recommendations, and process sales at the Fanatics POS with a focus on brand representation.

This role requires a flexible schedule, strong communication, and teamwork. You will help maintain clean spaces and support stockroom organization while collaborating with cross-functional teams to deliver standout fan

Qualifications

• Must be at least 18 years of age.
• Experience in retail, customer service, or hospitality preferred.
• Ability to work a flexible schedule including evenings, weekends, holidays, and game days.
• Reliable attendance and punctuality; professional appearance.
• Strong communication and teamwork skills.
• Ability to stand, walk, bend, and lift up to 25 pounds.

Responsibilities

• Greet fans and make recommendations to enhance their shopping experience.
• Process sales transactions using the Fanatics POS system.
• Maintain clean, organized sales floor and stockroom.
• Collaborate with teams to deliver brand-aligned guest experiences.
• Identify opportunities to improve processes and guest satisfaction.

Skills

Customer service

Communication

Teamwork

Flexibility

Education

High school diploma or equivalent

Job description

Fanatics Commerce is seeking a Retail Associate to elevate the fan shopping experience on game days and throughout regular store operations. You will greet fans, provide product recommendations, and process sales at the Fanatics POS with a focus on brand representation.

This role requires a flexible schedule, strong communication, and teamwork. You will help maintain clean spaces and support stockroom organization while collaborating with cross-functional teams to deliver standout fan