Dynamic Reservation Manager: Equipment & Customer Success

U-Haul International, Inc.; Easton (MD); On-site; USD 17,000 - 26,000; Part time

Benefits offered by this job

Health insurance

401(k) Savings Plan

ESOP

Paid holidays, vacation, and sick days

Job summary

U-Haul International, Inc. in Easton, MD is seeking a Reservation Manager Agent to support customers, field teams and dealerships with reservations and equipment distribution. You will help balance regional inventory to meet demand and direct incoming equipment where it is needed most.

The role requires teamwork, outstanding customer service, and a results-driven approach in a fast-paced environment. A high school diploma and basic office skills are essential, with prior customer service

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment (multiline phones, Word, email).
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Support field teams and dealerships with equipment and reservations, balancing regional inventory to meet future demand.
• Review reports to aid in equipment placement and availability.
• Assist with U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Education

High school diploma or equivalent

Tools

Office equipment

Job description

U-Haul International, Inc. in Easton, MD is seeking a Reservation Manager Agent to support customers, field teams and dealerships with reservations and equipment distribution. You will help balance regional inventory to meet demand and direct incoming equipment where it is needed most.

The role requires teamwork, outstanding customer service, and a results-driven approach in a fast-paced environment. A high school diploma and basic office skills are essential, with prior customer service