Dynamic Reservation & Equipment Coordinator

uhaul; Fort Worth (TX); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance

Job summary

U-Haul is seeking a Reservation Manager Agent to support customers, field teams, and dealerships with reservation placement and equipment distribution in a fast-paced environment. The role focuses on service quality and inventory balancing across regional markets.

The position is full-time, on-site at the Fort Worth location, with a pay rate of $12–$14 per hour and availability to work Wednesdays and weekends. High school diploma and basic office skills are required.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company's U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Office equipment

Phone etiquette

Microsoft Word

Email

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Reservation Manager Agent to support customers, field teams, and dealerships with reservation placement and equipment distribution in a fast-paced environment. The role focuses on service quality and inventory balancing across regional markets.

The position is full-time, on-site at the Fort Worth location, with a pay rate of $12–$14 per hour and availability to work Wednesdays and weekends. High school diploma and basic office skills are required.