Dynamic Receptionist & Client Care Specialist

Sfreeves; Overland Park (KS); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

License Reimbursement

Performance bonus

Health insurance

Advancement opportunities

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

Shaun Reeves - State Farm Agent is seeking a friendly Receptionist to join our local team in Overland Park, KS. You will be the first point of contact for customers, handling inquiries, scheduling, and basic records management in a supportive, growth-oriented environment.

Ideal candidates are organized, confident communicators who can blend customer service with sales conversations and coordinate across our small team. We offer training, health benefits, PTO, and opportunities for advancement.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including MS Office and CRM.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

CRM familiarity

Tools

Microsoft Office

CRM systems

Job description

Shaun Reeves - State Farm Agent is seeking a friendly Receptionist to join our local team in Overland Park, KS. You will be the first point of contact for customers, handling inquiries, scheduling, and basic records management in a supportive, growth-oriented environment.

Ideal candidates are organized, confident communicators who can blend customer service with sales conversations and coordinate across our small team. We offer training, health benefits, PTO, and opportunities for advancement.