Dynamic Receptionist & Client Care Specialist

Mshoffner; Graham (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Mike Shoffner - State Farm Agent is seeking a Receptionist to join our team. You will greet customers, manage appointments, handle inquiries, and maintain customer records. Basic sales conversations and CRM usage are part of the role.

We value strong communication, organization, and a positive attitude. The team offers a supportive environment with potential for advancement and a competitive benefits package including health insurance and PTO.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Organizational skills

Sales conversations

Tools

MS Office

CRM systems

Job description

Mike Shoffner - State Farm Agent is seeking a Receptionist to join our team. You will greet customers, manage appointments, handle inquiries, and maintain customer records. Basic sales conversations and CRM usage are part of the role.

We value strong communication, organization, and a positive attitude. The team offers a supportive environment with potential for advancement and a competitive benefits package including health insurance and PTO.