Receptionist - State Farm Agent Team Member

State Farm; Lenexa (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Lenexa, Kansas is seeking a detail-oriented Receptionist to join our team. You will greet customers, manage schedules, handle inquiries, and maintain customer records to ensure smooth daily operations.

The ideal candidate is organized, communicates well, and comfortable discussing insurance options with clients. This role supports team tasks and contributes to a positive workplace.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Organizational skills

Sales conversations

Microsoft Office & CRM

Job description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency in Lenexa, Kansas opened in 2023, and we've built a welcoming, pet-friendly environment where both customers and team members feel at home. I've been with State Farm for over five years and graduated from Kennesaw State University with a degree in Finance.

Outside the office, I enjoy cooking, traveling, and spending time with my wife, our two boys, and our two dogs. That sense of family carries into the workplace - we believe in creating a supportive, flexible environment where everyone can succeed both professionally and personally.

We offer flexibility when needed, and cover licensing costs for our team.

ROLE DESCRIPTION:

Kelsey Ballard - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.