Insurance Office Receptionist & Client Solutions Partner

Alexa Barkley - State Farm Agent; Kansas City (MO); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

401(k) matching

Job summary

Alexa Barkley - State Farm Agent in Kansas City is seeking a Receptionist - State Farm Agent Team Member. The role involves welcoming customers, managing appointments, and supporting team communications.

The ideal candidate excels in customer service and possesses strong organizational skills, with opportunities for training and advancement. Join us to make a difference in our clients’ lives while growing your career in the insurance industry.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide excellent customer service and follow up on customer needs.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• 401(k) matching

ABOUT OUR AGENCY:
Our agency opened its doors in April 2020 and has grown into a strong, dedicated team of six full-time and two part-time team members. I’ve been part of State Farm since I was 19 and, after spending time working at corporate, I decided to become an agent to build something of my own. I’ve always believed in helping people truly understand insurance, and that mission continues to drive our work every day.


We love being involved in the community through the South KC Rotary, Martin City Improvement District, South KC Chamber of Commerce, and Caring 4 Kids. One thing that sets our agency apart is how much we value shared experiences — when I hit agency goals, my team gets a paid trip, with round-trip flights, hotel stays, time off, and spending money included.


We’re looking for energetic, hardworking, and empathetic individuals who want to be part of a supportive, high-performing team. If you’re looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.


ROLE DESCRIPTION:
Alexa Barkley - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.