Account Manager - State Farm Agent Team Member

Sfreeves; Overland Park (KS); Hybrid; USD 45,000 - 75,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Health insurance

Paid time off

Opportunity for advancement

Job summary

Shaun Reeves - State Farm Agent is seeking an Account Manager to grow our agency through meaningful customer relations and serving as a liaison between customer needs and agency departments. Grow your career by improving our community and assisting clients with policy changes and claims.

You will work in our Overland Park, KS office with a team that values teamwork, positivity, and client-focused service. Compensation ranges from $45,000 to $75,000 per year, with benefits and opportunities for

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organization

Insurance knowledge

Job description

Full Time in Overland Park - KS

• License Reimbursement
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

Account Manager - State Farm Agent Team Member

ABOUT OUR AGENCY

Our agency has proudly served the community for over 12 years, backed by more than 23 years of experience with State Farm. We’re a tight-knit team of four, plus myself, and we’ve built a culture rooted in teamwork, positivity, and genuine care for both our customers and each other.
We believe in working hard and celebrating often. We recognize birthdays, anniversaries, and holidays, and we love to mix in team-building events — this year, we spent opening day at the Kansas City Royals game! The office is stocked with beverages, snacks, and a full coffee bar to keep everyone energized throughout the day. We also offer PTO, opportunity for advancement within the agency, health insurance and fun incentive promotions throughout the year to reward great performance.
Our office culture is truly one of connection and collaboration. Everyone steps up to help when needed, and we make sure to balance focus with fun. My puppy comes to the office nearly every day, adding to our warm and friendly atmosphere. We take pride in doing what’s best for our customers while creating a workplace that’s enjoyable, supportive, and full of laughter.

ROLE DESCRIPTION

As Account Manager - State Farm Agent Team Member for Shaun Reeves - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $45,000.00 - $75,000.00 per year