Receptionist - State Farm Agent Team Member

Kremer Agency; Westminster (MD); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Company parties

Job summary

Mike Kremer - State Farm Agent in Westminster, MD is seeking a friendly Receptionist Team Member to join our office. You will greet clients in person and on the phone, direct them to the appropriate team, and help manage appointments.

The role emphasizes strong organizational skills, attention to detail, and a positive, professional demeanor. You will support the team with administrative tasks, maintain customer records, and contribute to sales conversations when appropriate.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement


• Bonus based on performance


• Flexible schedule


• Opportunity for advancement


• Training & development


• Company parties

ROLE DESCRIPTION

Mike Kremer - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.


• Provide excellent customer service and follow up on client needs.


• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.


• Excellent communication and interpersonal skills.


• Strong organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.

Mike Kremer - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.