Dynamic Quick Lube Service Advisor – Growth & Benefits

Ken Garff; Ankeny (IA); Presencial; USD 40.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k with company match

Wellness

Time Off + holidays + Personal Purpose

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

AD&D Insurance

Life Insurance

Flex Spending

Health Savings Account

EAP

Wellness Plan

Mental Health Support

Parental Leave Stipend

Year-end bonus program

Employee discounts on vehicle purchase

Descripción de la vacante

Dewey Ford, a Ken Garff Automotive Dealership, is seeking a Quick Lube Service Advisor who aligns with our core values of respect, integrity, growth, humility and teamwork.

You’ll greet customers, listen to inquiries, identify service needs, provide updates and estimates, collect payments, and use our DMS to manage service history and scheduling. Our team is committed to excellent service and customer satisfaction.

Responsabilidades

• Greet customers promptly and professionally
• Provide excellent customer service by listening to inquiries, identifying service needs, resolving concerns, and selling additional services when appropriate
• Provide customers with updates, estimates, and inspection results in a timely manner
• Answer customer calls promptly and courteously
• Review completed work and collect payments
• Use Dealer Management System (DMS) to access service history, schedule appointments, and manage information
• Ensure high levels of customer satisfaction and review surveys

Descripción del empleo

Dewey Ford, a Ken Garff Automotive Dealership, is seeking a Quick Lube Service Advisor who aligns with our core values of respect, integrity, growth, humility and teamwork.

You’ll greet customers, listen to inquiries, identify service needs, provide updates and estimates, collect payments, and use our DMS to manage service history and scheduling. Our team is committed to excellent service and customer satisfaction.