Dynamic Personal Banker II: Grow Deposits & Relationships

Fifth Third; Cincinnati, Northern (OH, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Fifth Third Bank is launching a Retail Personal Banker II program in Cincinnati, OH. Selected candidates will rotate through Operations and Sales & Service during a 4-8 week onboarding, culminating in a certification to perform as a Retail Personal Banker.

The role emphasizes sales development, relationship building, cross-selling deposits, loans, and fee-based services while maintaining exceptional customer care.

Qualifications

• College degree or work experience with transferable skills.
• Ability to develop comfort with sales activities to acquire new customers and cross-sell.
• Understanding of advanced math for credit/financial analysis.

Responsibilities

• Use consultative sales and Financial Needs Assessment to identify customer needs.
• Know Retail products/services and suggest solutions.
• Cross-sell to existing customer base and conduct outreach for reviews.
• Refer customers to partners for holistic financial solutions.
• Meet production goals and contribute to revenue growth.
• Ensure customer satisfaction with professionalism and confidentiality.

Skills

Sales skills

Customer relationship

Communication skills

Financial needs analysis

Analytical ability

Education

College degree

Tools

CAMP marketing tools

NMLS familiarity

Job description

Fifth Third Bank is launching a Retail Personal Banker II program in Cincinnati, OH. Selected candidates will rotate through Operations and Sales & Service during a 4-8 week onboarding, culminating in a certification to perform as a Retail Personal Banker.

The role emphasizes sales development, relationship building, cross-selling deposits, loans, and fee-based services while maintaining exceptional customer care.