Personal Banker II: Growth & Relationship Builder

Fifth Third; Cincinnati (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Fifth Third Bank in Cincinnati seeks a Personal Banker II candidate to complete a 4-8 week onboarding program with rotations in Operations and Sales & Service. The role focuses on sales development, relationship building, and promoting deposits, loans, and fee-based services to meet customer needs.

The program culminates in a certification to advance within the Retail Personal Banker family. The position emphasizes risk awareness, adherence to policies, and ethical customer service.

Qualifications

• College degree or work experience providing transferrable skills or combination of education and experience.
• Experience in the financial industry preferred.
• S.A.F.E. Act registration at time of employment through NMLS (MU4R).

Responsibilities

• Use consultative sales process and Financial Needs Assessment to build a customer profile.
• Maintain knowledge of Retail products and recommend solutions.
• Cross-sell to existing customers and engage in outside sales activities.
• Refer customers to partners for holistic financial solutions.
• Meet/exceed production goals and promote a positive customer experience.

Skills

Sales experience

Customer service

Financial needs assessment

NMLS registration

Education

College degree or relevant experience

Tools

CAMP

Job description

Fifth Third Bank in Cincinnati seeks a Personal Banker II candidate to complete a 4-8 week onboarding program with rotations in Operations and Sales & Service. The role focuses on sales development, relationship building, and promoting deposits, loans, and fee-based services to meet customer needs.

The program culminates in a certification to advance within the Retail Personal Banker family. The position emphasizes risk awareness, adherence to policies, and ethical customer service.