Dynamic Patient Access Specialist - Registration & Billing

Jupiter Med; Lexington (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

Jupiter Medical Center in Lexington, MA is seeking a Patient Access Specialist to deliver a dynamic customer experience and ensure accurate patient registration. You will verify insurance, collect demographics, and secure authorizations to support timely, accurate billing.

The role requires strong communication, attention to detail, and the ability to manage multiple priorities in a fast-paced healthcare environment. Experience with EMR systems and insurance processes is essential.

Qualifications

• BLS certification through the American Heart Association for Healthcare Providers.
• Billing and Coding Certification preferred.
• Experience with EMR systems, insurance verification, eligibility, and electronic billing.
• Knowledge of health insurance plans and benefit interpretation.
• Ability to maintain confidentiality.
• Experience in a customer support role.
• Knowledge of medical terminology.
• Proficiency in Microsoft Office.
• Ability to set priorities and manage time effectively.
• Flexible, service oriented, and dedicated.
• Excellent verbal and written communication.
• Strong organizational skills and attention to detail.
• Strong interpersonal and listening skills.

Responsibilities

• Obtain demographic, insurance, and medical information to ensure accurate registration.
• Perform insurance verification, data collection and documentation.
• Maintain documentation in all systems.
• Identify patient financial responsibilities and collect applicable monies.
• Act as liaison to internal and external customers to facilitate hospital access.
• Process authorizations electronically with payer portals, fax, or phone.
• Provide coverage for coworkers as needed.
• Answer phones, respond to questions, and document messages.
• Communicate needs of physicians and staff for documentation requirements.
• Check data for errors and educate team members.
• Adhere to Medicare, Medicaid, and managed care contracts.
• Run daily update and insurance exception reports.
• Complete end-of-day responsibilities.
• Performs other duties as assigned.

Skills

BLS certification

Billing & Coding Certification

EMR systems

Insurance knowledge

Confidentiality

Customer support

Medical terminology

Microsoft Office

Time management

Flexibility

Communication skills

Organization

Interpersonal skills

Education

High School Graduate or Equivalent

Tools

Microsoft Office

Job description

Jupiter Medical Center in Lexington, MA is seeking a Patient Access Specialist to deliver a dynamic customer experience and ensure accurate patient registration. You will verify insurance, collect demographics, and secure authorizations to support timely, accurate billing.

The role requires strong communication, attention to detail, and the ability to manage multiple priorities in a fast-paced healthcare environment. Experience with EMR systems and insurance processes is essential.