Dynamic Outbound Call Coordinator — Fast-Paced & Data-Driven

Inceed, L.L.C.; Houston (TX); On-site; USD 28,000 - 34,000; Full time

Job summary

Inceed, L.L.C. is seeking an Outbound Call Coordinator in Houston, TX. The role focuses on high-volume outbound outreach, scheduling, and data integrity to keep operations flowing in a fast-paced environment.

You will work with spreadsheets, CRM systems, and cross-functional teammates to meet outbound goals. The ideal candidate has strong communication skills, meticulous data entry, and the ability to multitask while maintaining attention to detail.

Qualifications

• Experience in outbound calling, call center, or customer service.
• Strong Microsoft Excel skills, including sorting and filtering.
• Excellent verbal communication and active listening skills.
• High attention to detail in data entry and documentation.
• Ability to multitask and manage time effectively.
• Comfort using CRM systems or call-tracking tools.
• Self-motivated and able to work independently.

Responsibilities

• Make high-volume outbound calls from assigned call lists.
• Schedule appointments and follow up on inquiries.
• Record call outcomes and update customer details.
• Maintain accurate data in internal systems.
• Track call metrics and organize reports in Excel.
• Collaborate with team members to meet call goals.
• Identify trends and share insights with leadership.
• Support general administrative tasks as needed.

Skills

Outbound calling

Excel skills

Verbal communication

Data entry accuracy

Multitasking

CRM experience

Independent worker

Tools

CRM systems

Call-tracking tools

Job description

Inceed, L.L.C. is seeking an Outbound Call Coordinator in Houston, TX. The role focuses on high-volume outbound outreach, scheduling, and data integrity to keep operations flowing in a fast-paced environment.

You will work with spreadsheets, CRM systems, and cross-functional teammates to meet outbound goals. The ideal candidate has strong communication skills, meticulous data entry, and the ability to multitask while maintaining attention to detail.