Dynamic Operations & Sales Admin Associate

CarMax; Palmdale (CA); On-site; USD 24,548 - 38,572; Part time

Job summary

CarMax in Palmdale, CA is hiring a Business Operations Associate to help process sales, auctions, and appraisals with a strong focus on accuracy and customer service. You will handle cash, assist with documentation, and support multiple departments in a fast-paced store environment.

The role requires attention to detail, ability to work on your feet, and flexibility to cover varied schedules including nights, weekends, and holidays.

Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
• Effective verbal and written communication skills for customer and team interactions.
• Ability to lift up to 20 lbs and work on your feet for extended periods.
• Commitment to confidentiality, integrity, and adherence to CarMax policies.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
• Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
• Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Data entry

Organizational skills

Microsoft Office

Verbal & written communication

Cash handling

Confidentiality

Flexible scheduling

Tools

Data entry systems

Job description

CarMax in Palmdale, CA is hiring a Business Operations Associate to help process sales, auctions, and appraisals with a strong focus on accuracy and customer service. You will handle cash, assist with documentation, and support multiple departments in a fast-paced store environment.

The role requires attention to detail, ability to work on your feet, and flexibility to cover varied schedules including nights, weekends, and holidays.