Dynamic Office Support Associate — Flexible Schedule

State of Wyoming; Rock Springs (WY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement benefits

Flexible schedules

Job summary

The Wyoming Department of Family Services is seeking an Administrative Support position to perform a wide range of duties that keep the office running smoothly for clients and coworkers. This role greets visitors, handles records, processes paperwork, and supports fiscal tasks while maintaining confidentiality and professional conduct in a busy state office environment.

Candidates should have a high school diploma and relevant experience or substitution options.

Qualifications

• Knowledge of word processing, spreadsheet, and email programs.
• Ability to review and edit documents for accuracy.
• Ability to deal with the public tactfully.
• Telephone etiquette and coordinating telephone and visitor traffic.
• Preparation of records, reports, and correspondence.
• High School Diploma required.
• 0-2 years experience or 1-3 years with substitution.

Responsibilities

• Process and review routine paperwork and enter data into a department log or database.
• Maintain the department records system including filing, scanning, retrieving, archiving documents.
• Greet and direct a high volume of visitors, deliveries, and the general public.
• Make calls and answer telephones and route calls to appropriate staff.
• Respond to information requests, make referrals, and resolve customer complaints.
• Perform fiscal functions such as payment and tracking of providers.
• Train/guide others in agency-specific processes if required.

Skills

Word processing

Spreadsheet

Email

Document editing

Public interactions

Telephone etiquette

Education

High School Diploma

Job description

The Wyoming Department of Family Services is seeking an Administrative Support position to perform a wide range of duties that keep the office running smoothly for clients and coworkers. This role greets visitors, handles records, processes paperwork, and supports fiscal tasks while maintaining confidentiality and professional conduct in a busy state office environment.

Candidates should have a high school diploma and relevant experience or substitution options.