Dynamic Office & Scheduling Support Coordinator

McKenney Home Care; Cincinnati (OH); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Health insurance

Paid time off

Vision insurance

Job summary

McKenney Home Care seeks a dependable Office Support Coordinator to join our Venice office. This full-time, in-office role supports HR, Scheduling, Recruiting, and Clinical, requiring adaptability as priorities shift throughout the day.

Ideal candidates thrive in fast-paced environments, communicate well, and stay organized under pressure. The position includes after-hours on-call rotation approximately every third week. Base benefits include health insurance and paid time off.

Qualifications

• Previous office experience required.
• Healthcare/home care experience preferred.
• Ability to work effectively in a fast-paced environment.
• Strong organization, multitasking, and follow-through.
• Comfortable changing focus quickly as priorities shift.
• Strong verbal and written communication skills.
• Professional telephone and customer-service skills.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Willing and able to participate in the approximately every-third-week on-call rotation.
• Experience supporting multiple departments is a plus.

Responsibilities

• Answer and direct incoming phone calls.
• Greet visitors, applicants, caregivers, clients, and family members.
• Assist with general office organization and daily office needs.
• Prepare, scan, file, and organize documents.
• Maintain electronic and paper records.
• Assist with forms, correspondence, and internal communication.
• Support HR with employee files, credentials, onboarding, and follow-up.
• Support Scheduling with caregiver and client communication, schedule updates, and coverage-related needs.
• Support Clinical with documentation, records, forms, and follow-up.
• Support Recruiting with applicant communication, interview coordination, and hiring-related tasks as needed.
• Assist with orientation materials, meetings, trainings, and office events.
• Attend job fairs, recruiting events, or community events as needed.
• Enter and update information in agency systems.
• Follow up on missing or incomplete documentation.
• Communicate professionally with caregivers, applicants, clients, families, and team members.
• Assist multiple departments based on changing daily priorities.
• Participate in the required after-hours on-call rotation.

Skills

Office experience

Organization

Multitasking

Communication skills

Customer service

Attention to detail

Confidentiality

Tools

Microsoft Office

Google Workspace

WellSky Personal Care/ClearCare

Job description

McKenney Home Care seeks a dependable Office Support Coordinator to join our Venice office. This full-time, in-office role supports HR, Scheduling, Recruiting, and Clinical, requiring adaptability as priorities shift throughout the day.

Ideal candidates thrive in fast-paced environments, communicate well, and stay organized under pressure. The position includes after-hours on-call rotation approximately every third week. Base benefits include health insurance and paid time off.