Office Support Coordinator

McKenney Home Care; Cincinnati (OH); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Health insurance

Paid time off

Vision insurance

Job summary

McKenney Home Care seeks a dependable Office Support Coordinator to join our Venice office. This full-time, in-office role supports HR, Scheduling, Recruiting, and Clinical, requiring adaptability as priorities shift throughout the day.

Ideal candidates thrive in fast-paced environments, communicate well, and stay organized under pressure. The position includes after-hours on-call rotation approximately every third week. Base benefits include health insurance and paid time off.

Qualifications

• Previous office experience required.
• Healthcare/home care experience preferred.
• Ability to work effectively in a fast-paced environment.
• Strong organization, multitasking, and follow-through.
• Comfortable changing focus quickly as priorities shift.
• Strong verbal and written communication skills.
• Professional telephone and customer-service skills.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Willing and able to participate in the approximately every-third-week on-call rotation.
• Experience supporting multiple departments is a plus.

Responsibilities

• Answer and direct incoming phone calls.
• Greet visitors, applicants, caregivers, clients, and family members.
• Assist with general office organization and daily office needs.
• Prepare, scan, file, and organize documents.
• Maintain electronic and paper records.
• Assist with forms, correspondence, and internal communication.
• Support HR with employee files, credentials, onboarding, and follow-up.
• Support Scheduling with caregiver and client communication, schedule updates, and coverage-related needs.
• Support Clinical with documentation, records, forms, and follow-up.
• Support Recruiting with applicant communication, interview coordination, and hiring-related tasks as needed.
• Assist with orientation materials, meetings, trainings, and office events.
• Attend job fairs, recruiting events, or community events as needed.
• Enter and update information in agency systems.
• Follow up on missing or incomplete documentation.
• Communicate professionally with caregivers, applicants, clients, families, and team members.
• Assist multiple departments based on changing daily priorities.
• Participate in the required after-hours on-call rotation.

Skills

Office experience

Organization

Multitasking

Communication skills

Customer service

Attention to detail

Confidentiality

Tools

Microsoft Office

Google Workspace

WellSky Personal Care/ClearCare

Job description

Benefits:

• Competitive salary


• Employee discounts


• Health insurance


• Paid time off


• Vision insurance

McKenney Home Care is seeking a dependable, organized, and adaptable Office Support Coordinator to join our Venice office.

This is a full-time, in‑office position supporting the day‑to‑day operations of a busy private‑duty home care agency. The Office Support Coordinator will work closely with HR, Scheduling, Recruiting, and Clinical and should be comfortable shifting priorities quickly throughout the day.

This role is a strong fit for someone who thrives in a fast‑paced environment, communicates well, stays organized under pressure, and is willing to step in wherever support is needed.

Schedule

Monday-Friday, 9:00 AM-5:00 PM

Venice Office: 871 Venetia Bay Blvd, STE 210, Venice, FL 34285

The Office Support Coordinator is also required to participate in the agency's after‑hours on‑call rotation approximately every third week.

$450 incentive per assigned on‑call week.

On‑call expectations and responsibilities will be reviewed during the interview and training process.

Key Responsibilities

• Answer and direct incoming phone calls


• Greet visitors, applicants, caregivers, clients, and family members


• Assist with general office organization and daily office needs


• Prepare, scan, file, and organize documents


• Maintain electronic and paper records


• Assist with forms, correspondence, and internal communication


• Support HR with employee files, credentials, onboarding, and follow‑up


• Support Scheduling with caregiver and client communication, schedule updates, and coverage‑related needs


• Support Clinical with documentation, records, forms, and follow‑up


• Support Recruiting with applicant communication, interview coordination, and hiring‑related tasks as needed


• Assist with orientation materials, meetings, trainings, and office events


• Attend job fairs, recruiting events, or community events as needed


• Enter and update information in agency systems


• Follow up on missing or incomplete documentation


• Communicate professionally with caregivers, applicants, clients, families, and team members


• Assist multiple departments based on changing daily priorities


• Participate in the required after‑hours on‑call rotation

Qualifications

• Previous office experience required


• Home care, home health, healthcare, or medical office experience preferred


• Experience supporting multiple departments is a plus


• Ability to work effectively in a fast‑paced environment


• Comfortable changing focus quickly as priorities shift


• Strong organization, multitasking, and follow‑through


• Ability to manage interruptions and competing priorities professionally


• Strong verbal and written communication skills


• Professional telephone and customer‑service skills


• Strong attention to detail


• Comfortable using email, electronic records, and web‑based software


• Microsoft Office and/or Google Workspace experience preferred


• WellSky Personal Care/ClearCare experience is a plus


• Ability to maintain confidentiality and handle sensitive information appropriately


• Dependable attendance and professional conduct


• Willing and able to participate in the approximately every-third‑week on‑call rotation


• Willing to attend occasional job fairs, recruiting events, or community events

About McKenney Home Care

McKenney Home Care is a family‑owned private‑duty home care agency serving Sarasota and Charlotte County through our Venice office.

Our office team works collaboratively across departments to support clients, caregivers, applicants, and daily operations. We are looking for someone who is dependable, flexible, willing to learn, and comfortable taking on a variety of responsibilities.

If you enjoy a role where no two days are exactly the same and you work well in a fast‑moving team environment, we encourage you to apply.