Dynamic Office Operations & Customer Service Coordinator

ServiceMaster Clean of Fraser Valley; Village of Valley Stream, Northern (NY, KY); Hybrid; USD 40,000 - 48,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Paid time off

Training & development

Job summary

ServiceMaster by GBS is seeking an organized, tech‑savvy office professional to join our Valley Stream team. This full‑time role supports customer service, scheduling, and office operations in a fast‑moving restoration company.

The position emphasizes learning, ownership, and growth with opportunities to handle CRM, QuickBooks, and multiple software systems. Ideal candidates bring prior office or administrative experience and a strong work ethic.

Qualifications

• Previous office, customer service, administrative, or business experience preferred.
• QuickBooks experience is a strong plus.
• Strong computer and technology skills.
• Excellent communication and customer service skills.
• Strong organization and attention to detail.
• Ability to learn new software and processes quickly.
• Strong work ethic, integrity, and follow-through.
• Ability to commute to our Valley Stream location.

Responsibilities

• Answer phones, emails, and customer inquiries.
• Provide professional and helpful customer service.
• Help coordinate jobs, crews, appointments, and schedules.
• Enter and maintain information in company software.
• Learn and work with multiple programs and systems.
• Assist with QuickBooks and other office/accounting tasks.
• Communicate with customers, field employees, insurance representatives, and management.
• Follow up on outstanding items and make sure nothing falls through the cracks.
• Help keep daily office operations organized.
• Take ownership of responsibilities and see them through to completion.

Skills

Customer service

Organization

Communication

Tech-savvy

Multi-tasking

Tools

QuickBooks

CRM

Scheduling software

Accounting software

Job description

ServiceMaster by GBS is seeking an organized, tech‑savvy office professional to join our Valley Stream team. This full‑time role supports customer service, scheduling, and office operations in a fast‑moving restoration company.

The position emphasizes learning, ownership, and growth with opportunities to handle CRM, QuickBooks, and multiple software systems. Ideal candidates bring prior office or administrative experience and a strong work ethic.