Growth-Focused Office & Customer Care Coordinator

ServiceMaster Restore; Village of Valley Stream (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Advancement opportunities

Paid time off

Training & development

Job summary

ServiceMaster by GBS in Valley Stream, NY seeks an organized, tech-savvy office professional to join our fast-moving restoration team. The role supports customer service, scheduling, and general office tasks in a full-time capacity.

Ideal candidates will have prior office or administrative experience, strong computer skills, and a willingness to learn. QuickBooks experience is a strong plus, with growth opportunities within the company.

Qualifications

• Prior office, customer service, or administrative experience preferred.
• QuickBooks experience is a strong plus.
• Strong computer and technology skills.
• Excellent communication and customer service skills.
• Ability to commute to Valley Stream location.

Responsibilities

• Answer phones, emails, and customer inquiries.
• Provide professional and helpful customer service.
• Help coordinate jobs, crews, appointments, and schedules.
• Enter and maintain information in company software.
• Learn and work with multiple programs and systems.
• Assist with QuickBooks and other office/accounting tasks.
• Communicate with customers, field employees, insurance representatives, and management.
• Follow up on outstanding items and ensure nothing falls through the cracks.
• Help keep daily office operations organized.
• Take ownership of responsibilities and see them through to completion.

Skills

Customer service

Organization

Communication

Learning ability

Self-motivation

Tools

QuickBooks

CRM

Scheduling software

Accounting software

Microsoft Office

Job description

ServiceMaster by GBS in Valley Stream, NY seeks an organized, tech-savvy office professional to join our fast-moving restoration team. The role supports customer service, scheduling, and general office tasks in a full-time capacity.

Ideal candidates will have prior office or administrative experience, strong computer skills, and a willingness to learn. QuickBooks experience is a strong plus, with growth opportunities within the company.