Service Ops Coordinator & Office Admin — Growth

SERVPRO of Vacaville / Dixon; Boca Raton (FL); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

SERVPRO of South Palm Beach is seeking an experienced Office Administrator / Operations Coordinator to keep daily operations running smoothly and support field teams, customers, and management. The ideal candidate is highly organized and can confidently manage multiple priorities in a fast-paced service business.

Key duties include answering calls, scheduling jobs, creating work orders and invoices, and maintaining CRM and accounting records while coordinating with customers, vendors, and

Qualifications

• 1+ years of office experience in a service business (restoration, HVAC, plumbing, roofing, electrical, etc.).
• Strong organizational skills with excellent attention to detail.
• Professional phone and email communication skills.
• Ability to multitask and thrive in a fast-paced, deadline-driven environment.
• Proficiency with office software (Microsoft Office / Google Workspace).
• Experience with scheduling, invoicing, or CRM/job management systems preferred.

Responsibilities

• Answer incoming calls; provide professional, customer-focused communication.
• Schedule jobs, coordinate crews, and manage calendars.
• Create, process, and track work orders, invoices, and documentation.
• Communicate with customers, vendors, subcontractors, and internal teams.
• Support billing, collections, and insurance or service documentation (where applicable).
• Maintain accurate records in CRM, job management, and accounting systems.
• Assist management with reporting, follow-ups, and administrative tasks.
• Ensure office processes stay organized, compliant, and efficient.

Skills

Office experience

Service industry

Organizational skills

Communication skills

Multitasking

Office software

Education

Experience with scheduling, invoicing, or CRM

Tools

Microsoft Office

Google Workspace

CRM systems

Invoicing software

Job description

SERVPRO of South Palm Beach is seeking an experienced Office Administrator / Operations Coordinator to keep daily operations running smoothly and support field teams, customers, and management. The ideal candidate is highly organized and can confidently manage multiple priorities in a fast-paced service business.

Key duties include answering calls, scheduling jobs, creating work orders and invoices, and maintaining CRM and accounting records while coordinating with customers, vendors, and