Growth-Focused Office & Customer Care Coordinator

ServiceMaster Restore 9169 - Valley Stream; Village of Valley Stream (NY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Advancement opportunities

Paid time off

Training & development

Job summary

ServiceMaster by GBS in Valley Stream, NY is seeking a reliable, organized administrative professional to join our office team. This full-time role handles phones, emails, scheduling, and data entry, with QuickBooks and accounting tasks as needed.

You will coordinate jobs and communicate with customers, field staff, and management, learn multiple programs, and grow with the company. Prior office or customer service experience preferred; QuickBooks is a plus, and commuting to Valley Stream is

Qualifications

• Prior office, customer service, administrative, or business experience preferred.
• QuickBooks experience is a strong plus.
• Strong computer and technology skills.
• Excellent communication and customer service skills.
• Strong organization and attention to detail.
• Ability to learn new software and processes quickly.
• Strong work ethic, integrity, and follow-through.
• Ability to commute to Valley Stream location.

Responsibilities

• Answer phones, emails, and customer inquiries.
• Provide professional and helpful customer service.
• Help coordinate jobs, crews, appointments, and schedules.
• Enter and maintain information in company software.
• Learn and work with multiple programs and systems.
• Assist with QuickBooks and other office/accounting tasks.
• Communicate with customers, field employees, insurance representatives, and management.
• Follow up on outstanding items and make sure nothing falls through the cracks.
• Help keep daily office operations organized.
• Take ownership of responsibilities and see them through to completion.

Skills

Customer service

Tech-savvy

Organization/organizational skills

Communication

QuickBooks

Learning new software

Tools

CRM software

Scheduling software

Accounting software

Microsoft Office

Job description

ServiceMaster by GBS in Valley Stream, NY is seeking a reliable, organized administrative professional to join our office team. This full-time role handles phones, emails, scheduling, and data entry, with QuickBooks and accounting tasks as needed.

You will coordinate jobs and communicate with customers, field staff, and management, learn multiple programs, and grow with the company. Prior office or customer service experience preferred; QuickBooks is a plus, and commuting to Valley Stream is