Dynamic Office Admin & Outreach Coordinator

YOUNGWILLIAMS INC; Columbus (OH); On-site; USD 20,000 - 22,000; Full time

Job summary

YOUNGWILLIAMS INC is seeking an Admin/CSR in Columbus, Ohio to support office operations and customer service. The role acts as a back-up for other office positions and handles inquiries with professionalism and courtesy. It includes routine administrative tasks and QA duties as needed.

The position requires strong communication skills and confidentiality, with the opportunity to work on various special projects and community outreach initiatives within the team.

Qualifications

• Experience in front-line customer service or office administration.
• Ability to convey information clearly and professionally.

Responsibilities

• Responds to inquiries, assesses situation, and provides accurate information in a courteous, polite and professional manner.
• Provides administrative/clerical assistance for office.
• Serves as Community Outreach partner.
• Assists Management team with special projects as needed.
• Provides assistance with document specialist duties as needed.
• Performs Quality Assurance (QA) procedures as needed.
• Processes mail and faxes in a timely manner.
• Maintains confidentiality and security of information.

Skills

Customer service

Communication

Job description

YOUNGWILLIAMS INC is seeking an Admin/CSR in Columbus, Ohio to support office operations and customer service. The role acts as a back-up for other office positions and handles inquiries with professionalism and courtesy. It includes routine administrative tasks and QA duties as needed.

The position requires strong communication skills and confidentiality, with the opportunity to work on various special projects and community outreach initiatives within the team.