Administrative Assistant

Manifest Solutions; Columbus (OH); On-site; USD 36,000 - 52,000; Full time

Job summary

Manifest Solutions in Columbus, OH, is seeking a Community Engagement Administrative Assistant for an on-site role. You will coordinate the workflow of foundation grants and corporate contributions, manage records, and prepare routine communications.

The position requires strong MS Office skills, grants administration experience, data entry, and the ability to collaborate with internal teams to meet deadlines. On-site work with External Affairs and Community Engagement teams is essential.

Qualifications

• 3 years of administrative, customer service, data entry, or grants-related experience.
• Proficiency with Microsoft Office, especially Excel, Outlook, Word, and Teams.
• Ability to learn grants management systems and CRM platforms.
• Strong attention to detail and accuracy.
• Ability to communicate clearly with internal partners and external stakeholders.
• Excellent organizational and time-management skills.
• Ability to work effectively with limited supervision.

Responsibilities

• Coordinate workflow of foundation grants and corporate contribution requests through an established review, approval, and payment process.
• Use CRM and payment processing systems Blackbaud Grantmaking, Foundation Source, and PeopleSoft.
• Monitor intake of grant and sponsorship inquiries and grant applications to provide detailed information and reports on the stages of submission.
• Facilitate grant and contribution payments, ensuring efficient payments while maintaining compliance and accuracy.
• Prepare and send routine decline letters and other standard communications.
• Maintain accurate records for grants, non-profit partners, contacts, and related activity.
• Track workflow to support timely review, approval, and payment processing.
• Respond in a timely manner to basic system and process questions from Operating Company External Affairs teams and other internal stakeholders in a timely manner.
• Provide routine support to applicants and grantees related to submissions, payment status, and technical issues.
• Escalate complex, sensitive, or policy-related questions to the appropriate Community Engagement team member.
• Deliver timely, professional, and accurate customer service while maintaining confidentiality and internal standards.
• Assist with data cleanup activities required for system improvements and database maintenance.
• Review and update organization, contact, grant, and contribution records for accuracy and consistency.
• Identify duplicate, incomplete, or inconsistent data and document issues for follow-up.
• Export, prepare, and distribute routine reports for internal and external stakeholders.
• Compile basic grant, contribution, and request-status information using established templates and processes.
• Support recurring reporting needs by ensuring information is complete, organized, and delivered on schedule.
• Maintain organized files, records, templates, and reference materials for Community Engagement workflows.
• Provide administrative support for meetings, communications, and special projects assigned.
• Represent the Community Engagement team professionally in interactions with internal and external stakeholders.

Skills

MS Office proficiency

Attention to detail

Strong organizational skills

Clear communication

Multitasking

Education

High School Diploma

Associate or Bachelor’s degree in business administration, nonprofit management, communications, public affairs, or related field

Tools

Blackbaud Grantmaking

Foundation Source

PeopleSoft

Job description

Manifest Solutions is currently seeking a Community Engagement Administrative Assistant for an onsite position in Columbus, OH.

Coordinate Foundation Grants and Corporate Contributions Workflow

• Coordinate workflow of foundation grants and corporate contribution requests through an established review, approval, and payment process.
• Use CRM and payment processing systems Blackbaud Grantmaking, Foundation Source, and PeopleSoft.
• Monitor intake of grant and sponsorship inquiries and grant applications to provide detailed information and reports on the stages of submission.
• Facilitate grant and contribution payments, ensuring efficient payments while maintaining compliance and accuracy.
• Prepare and send routine decline letters and other standard communications.
• Maintain accurate records for grants, non-profit partners, contacts, and related activity.
• Track workflow to support timely review, approval, and payment processing.

Provide Customer Service

• Respond in a timely manner to basic system and process questions from Operating Company External Affairs teams and other internal stakeholders in a timely manner.
• Provide routine support to applicants and grantees related to submissions, payment status, and technical issues.
• Escalate complex, sensitive, or policy-related questions to the appropriate Community Engagement team member.
• Deliver timely, professional, and accurate customer service while maintaining confidentiality and internal standards.

Support Data Cleanup and Database Maintenance

• Assist with data cleanup activities required for system improvements and database maintenance.
• Review and update organization, contact, grant, and contribution records for accuracy and consistency.
• Identify duplicate, incomplete, or inconsistent data and document issues for follow-up.

Prepare Standard Reports

• Export, prepare, and distribute routine reports for internal and external stakeholders.
• Compile basic grant, contribution, and request-status information using established templates and processes.
• Support recurring reporting needs by ensuring information is complete, organized, and delivered on schedule.

Provide Documentation and Administrative Support

• Maintain organized files, records, templates, and reference materials for Community Engagement workflows.
• Provide administrative support for meetings, communications, and special projects assigned.
• Represent the Community Engagement team professionally in interactions with internal and external stakeholders.

Minimum Requirements

• High school diploma or equivalent required; associate or bachelor’s degree in business administration, nonprofit management, communications, public affairs, or a related field preferred.
• 3 years of experience in administrative, customer service, data entry, grants administration, nonprofit, corporate philanthropy, or related experience.
• Proficiency with Microsoft Office applications, especially Excel, Outlook, Word, and Teams.
• Ability to learn and use grants management systems, customer relationship management platforms, payment tools, and other internal systems.
• Strong attention to detail and ability to maintain accurate records, follow established procedures, and meet deadlines.
• Ability to communicate clearly and professionally with internal business partners and external nonprofit stakeholders.
• Strong organizational skills and ability to manage multiple recurring tasks with limited supervision.