Dynamic Medical & Dental Front Desk Specialist

Advantage Health; Detroit (MI); On-site; USD 23,000 - 28,000; Full time

Job summary

Advantage Health in Detroit, MI is seeking a Front Desk Receptionist (medical/dental combo) to manage front office activities and support both medical and dental operations.

You will answer calls, schedule appointments, assist patients with forms, verify insurance, and process billing in a busy practice. The role requires strong customer service, HIPAA knowledge, and proficient computer skills to maintain records and aid patient flow.

Qualifications

• Graduation from an accredited technical school or three years progressively responsible experience in a medical/dental office setting.
• Excellent computer skills and familiarity with Microsoft Office and dental/medical practice management/billing software.
• Detail oriented with excellent organizational skills.
• Excellent interpersonal, oral and written communication skills.

Responsibilities

• Answers telephone to schedule appointments and take messages.
• Schedules appointments per office policies.
• Assists patients with intake forms and yearly updates.
• Enters billing and collection data, verifies insurance and obtains authorizations as needed.
• Retrieves charts and files; maintains patient records in the practice management system.
• Sets up new charts and accounts; updates provider schedules.
• Performs front office, medical record, or billing office duties as required.
• May travel to other sites for shift coverage.

Skills

Customer service

HIPAA knowledge

Office software

Attention to detail

Communication skills

Interpersonal skills

Education

Technical school diploma

Tools

Practice management software

Microsoft Office

Job description

Advantage Health in Detroit, MI is seeking a Front Desk Receptionist (medical/dental combo) to manage front office activities and support both medical and dental operations.

You will answer calls, schedule appointments, assist patients with forms, verify insurance, and process billing in a busy practice. The role requires strong customer service, HIPAA knowledge, and proficient computer skills to maintain records and aid patient flow.