Medical/Dental Front Desk & Scheduling Specialist

Advantage Health; Warren (MI); On-site; USD 23,000 - 28,000; Full time

Job summary

Advantage Health is seeking a Front Desk Receptionist (Medical/Dental) in Warren, MI. The role handles front desk duties, scheduling, patient intake, and billing-related tasks in a busy medical/dental practice.

The ideal candidate will have HIPAA knowledge, strong computer skills, and prior experience in a medical/dental office setting. This position requires reliable transportation for local travel and the ability to manage multiple tasks efficiently.

Qualifications

• Graduation from an accredited technical school or 3 years progressively responsible experience in a medical/dental office setting.
• Knowledge of HIPAA and patient confidentiality.
• Proficient with Microsoft Office and dental/medical practice management software.

Responsibilities

• Answer phones to schedule appointments and forward messages.
• Schedule appointments according to office policies.
• Assist patients with intake forms and yearly updates.
• Enter billing and insurance data; obtain authorizations as needed.
• Retrieve charts and file documents in patient records.
• Set up new charts and accounts; update provider schedules.
• Perform front desk, records, or billing duties as required.
• Verify insurance enrollment and prior authorizations.
• Travel to other sites for shift coverage.

Skills

Customer service

HIPAA laws

Microsoft Office

Office software

Detail oriented

Communication skills

Interpersonal skills

Medical office experience

Education

Technical school graduation

Tools

Practice management software

Billing software

Job description

Advantage Health is seeking a Front Desk Receptionist (Medical/Dental) in Warren, MI. The role handles front desk duties, scheduling, patient intake, and billing-related tasks in a busy medical/dental practice.

The ideal candidate will have HIPAA knowledge, strong computer skills, and prior experience in a medical/dental office setting. This position requires reliable transportation for local travel and the ability to manage multiple tasks efficiently.