Dental Office Coordinator & Patient Financing Specialist

Advantage Health; Detroit (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Advantage Health in Detroit, MI is seeking a Dental Coordinator to oversee front desk operations, patient scheduling, and financial arrangements for dental services.

The role involves guiding patients through treatment plans, coordinating daily treatment times, and ensuring compliance with HIPAA and other regulations. You'll work with the Revenue Cycle Manager to optimize patient flow and office efficiency, supporting staff and physicians.

Qualifications

• Front desk processes, appointment flow, and resource management for dental office personnel.
• Guides patients through treatment plans and helps with financial arrangements.
• Works with Revenue Cycle Manager to improve front desk efficiency and patient flow.

Responsibilities

• Train and oversee Dental Office Patient Registration Specialists on scheduling, intake, billing, payments, and front desk processes.
• Review and improve front desk and patient flow processes with dental staff and Revenue Cycle Manager.
• Ensure compliance with regulatory agencies by communicating with clinical providers and maintaining HIPAA practices.
• Manage daily scheduling and coordinate treatment times with patient needs.
• Present and explain treatment plans and assist patients in scheduling and prioritizing treatments.
• Perform preauthorizations as needed and follow up with patients on payments and lab fees.

Skills

Dental office admin

HIPAA compliance

Customer service

Front desk operations

Education

High school diploma or equivalent

Tools

EMR/EHR systems

Job description

Advantage Health in Detroit, MI is seeking a Dental Coordinator to oversee front desk operations, patient scheduling, and financial arrangements for dental services.

The role involves guiding patients through treatment plans, coordinating daily treatment times, and ensuring compliance with HIPAA and other regulations. You'll work with the Revenue Cycle Manager to optimize patient flow and office efficiency, supporting staff and physicians.