Logistics Dispatcher Lead: On-Time Deliveries & Routing

Certified-Group; Melville (NY); On-site; USD 30,000 - 36,000; Full time

Job summary

Certified Group, based in Melville, NY, seeks a Dispatcher/Logistics Lead to coordinate goods movement across US transport channels. You will schedule and dispatch drivers, monitor shipments, and resolve issues to ensure on-time delivery while upholding safety and regulatory rules.

As a key liaison among drivers, warehouse staff and customers, you will optimize routes, manage documentation, and collaborate with other departments to improve processes and reduce costs, all in a fast-paced

Qualifications

• High school diploma or equivalent; associates degree preferred in logistics or related field.
• Experience with transportation management systems and advanced routing software.
• Proven dispatching or transportation coordination experience in a fast-paced environment.
• Knowledge of US transportation regulations and safety standards.
• Proficiency with dispatch software and GPS tracking systems.
• Excellent verbal and written communication; ability to give clear instructions.
• Ability to multitask and adjust schedules as needed.

Responsibilities

• Schedule and dispatch drivers and vehicles to ensure timely and efficient delivery of goods.
• Monitor shipment progress and proactively communicate delays or issues with drivers and customers.
• Coordinate with warehouse staff to manage loading/unloading schedules and inventory.
• Maintain records of dispatch activities, driver logs, and shipment details per policy and regulatory requirements.
• Resolve logistical problems such as route changes or vehicle breakdowns; act as liaison between field units and customers/supervisors.
• Ensure safety regulations and company standards are followed during transportation.
• Collaborate with other departments to improve logistics processes and efficiency.

Skills

Dispatching

Logistics coordination

Route optimization

Communication

Multitasking

Education

High school diploma or equivalent

Associates degree in logistics or related

Tools

TMS

GPS tracking

Dispatch software

Job description

Certified Group, based in Melville, NY, seeks a Dispatcher/Logistics Lead to coordinate goods movement across US transport channels. You will schedule and dispatch drivers, monitor shipments, and resolve issues to ensure on-time delivery while upholding safety and regulatory rules.

As a key liaison among drivers, warehouse staff and customers, you will optimize routes, manage documentation, and collaborate with other departments to improve processes and reduce costs, all in a fast-paced