Dynamic Loan Solutions Consultant

Jobtome; Wesley Chapel (NC); Presencial; USD 38.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and wellbeing options including

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10% save

Tuition reimbursement

Paid time off (15 days' vacation per y

Paid sick leave as determined by state

11 Paid holidays (4 floating holidays

Paid volunteer time (3 days per year)

Descripción de la vacante

OneMain is seeking a Loan Sales Specialist to help customers access friendly, fast, and affordable financing. You will engage with clients throughout the loan process, presenting tailored solutions and ensuring compliance with all laws and regulations.

You will multitask in a dynamic environment, strive to exceed branch goals, and explore opportunities for career advancement within a supportive team. Bilingual Spanish speakers are preferred; high school diploma required.

Formación

• High School Diploma or GED.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish preferred.

Responsabilidades

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Conocimientos

Sales

Customer Service

Collections

Educación

High School Diploma or GED

Descripción del empleo

OneMain is seeking a Loan Sales Specialist to help customers access friendly, fast, and affordable financing. You will engage with clients throughout the loan process, presenting tailored solutions and ensuring compliance with all laws and regulations.

You will multitask in a dynamic environment, strive to exceed branch goals, and explore opportunities for career advancement within a supportive team. Bilingual Spanish speakers are preferred; high school diploma required.