Dynamic Loan Solutions Advisor

Jobtome; McClellanville (SC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time

Job summary

OneMain is seeking a Loan Sales Specialist to empower customers with access to financing and to support them through the loan lifecycle in a fast-paced, on-site environment.

The role emphasizes sales, collections, and customer service with opportunities for development and advancement within the company. Bilingual Spanish skills are a plus, and standard business hours with potential extended hours are expected.

Qualifications

• High school diploma or GED is required.
• Experience in sales, collections, or customer service is preferred.
• Spanish language bilingual ability is preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales experience

Customer Service experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist to empower customers with access to financing and to support them through the loan lifecycle in a fast-paced, on-site environment.

The role emphasizes sales, collections, and customer service with opportunities for development and advancement within the company. Bilingual Spanish skills are a plus, and standard business hours with potential extended hours are expected.