Personal Loan Solutions Advisor

Jobtome; Westfield (MA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain is seeking a Loan Sales Specialist to assist customers in securing financing with a focus on friendly, fast service. You will thrive in a competitive environment where hard work is rewarded and career growth is encouraged across our branch network.

You will manage loan lifecycles, engage via multiple channels, and educate customers on loan options and insurance products, while aiming to meet individual and branch goals. A HS diploma or GED is required, with bilingual Spanish a plus.

Qualifications

• High School Diploma or GED required.
• Sales, collections or customer service experience preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic role demands for timely service.
• Exceed customer expectations and drive branch goals.
• Develop connections and present tailored loan solutions.
• Manage loan life cycle, including collections, compliant with laws.
• Engage customers across phone, email, chat and in-house systems.
• Demonstrate achievement mindset and goal-oriented attitude.
• Educate customers on optional insurance products and loan terms.

Skills

Customer service

Sales experience

Communication

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist to assist customers in securing financing with a focus on friendly, fast service. You will thrive in a competitive environment where hard work is rewarded and career growth is encouraged across our branch network.

You will manage loan lifecycles, engage via multiple channels, and educate customers on loan options and insurance products, while aiming to meet individual and branch goals. A HS diploma or GED is required, with bilingual Spanish a plus.